Company profile · 2026
Overdue accounts, recovered.You pay nothing until they are.
RecovifyAsia recovers outstanding business and consumer debts for companies across Malaysia. There is no upfront fee. We invoice a commission only on what is recovered, at a rate agreed in writing before we begin.
- RM109Mrecovered for clients since 2004
- 13,850accounts handled
- 70%overall success rate
Recovifyasia Sdn Bhd · Established 2004 · Petaling Jaya, Selangor
+6016 666 9231
02Why it matters
The longer an account sits, the less of it comes back.
An overdue account costs you twice: once in the cash you cannot use, and again in the hours your team spends chasing it. And every month it waits, the odds of recovering it fall.
Recovery rate by age of debt
Share of placed value recovered-
Cash you cannot use
Money owed to you has already been spent on stock, wages and delivery. Until it is collected it is working for the debtor, not for you.
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Hours your team loses
Every reminder call and follow-up email is time taken from the work your people were hired to do.
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Files that go quiet
When a debtor stops answering, an internal team has nowhere left to go. A specialist has the next step ready.
03Who we are
Twenty-two years of doing one thing well.
- 2004Established in June as E Track Debt Recovery
- 2010sField team and litigation support added
- 2026Operating as RecovifyAsia, Petaling Jaya
RecovifyAsia was established in June 2004 as E Track Debt Recovery. Since then we have done one job for Malaysian businesses: turning delinquent and non-performing accounts back into cash.
We handle both business and consumer receivables. Our work runs from accounts receivable management and outbound contact through negotiation, field visits and, where a file needs it, escalation to legal professionals. The team is trained for this work and supported by ongoing professional development.
We are calm, factual and persistent. Debtors are treated with respect, and every case is reported back to you as it moves.
- No upfront feeFees apply only when collection is successful.
- Business and consumerCommercial ledgers and individual accounts.
- Regular updatesProgress reports on every case you place.
- Field and negotiationMore than one way to reach a resolution.
What clients say
Paid, without the chasing.
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We had written off most of our accounts that were over a year old. RecovifyAsia brought a good part of that back within a few months, and the regular updates meant I always knew where each file stood.
Finance managerBuilding materials distributor, Selangor -
Our own staff were losing two afternoons a week to reminder calls. Now they are not. The fee only came out of what was actually collected, so there was no risk to us in trying.
Managing directorLogistics company, Johor -
The field visit made the difference. The customer had stopped answering our calls. One visit and a properly negotiated instalment plan, and we were paid.
Credit controllerHire-purchase and consumer finance, Kuala Lumpur
04How we recover
Six steps. Each one reported back to you.
A structured process means every overdue account is followed up the same way, and you can always see where a case stands.
- 01
Account review
We go through the outstanding account, the documents you hold, and what a successful recovery looks like for you.
- 02
Outbound contact
We contact the debtor, set out the amount outstanding, and make the payment expectation clear.
- 03
Negotiation
Where a lump sum is not realistic, we agree a practical settlement or instalment arrangement and put it in writing.
- 04
Field visit
When calls stop being answered, an officer visits the debtor's premises to re-establish contact and discuss resolution in person.
- 05
Follow-up and reporting
We keep following the case and send you progress updates, so you are never guessing where a file stands.
- 06
Escalation and legal support
If a file warrants it, we help escalate the matter and support litigation through legal professionals.
Your first 30 days with us
Typical account, from the day you place it05What you get
Everything a recovery needs, under one engagement.
You place the account once. We take it from first call to final payment, and bring in the field team or legal support only when the file needs them.
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Business and consumer debt recovery
Professional recovery of outstanding commercial and consumer accounts, from a single invoice to a full ledger.
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Outbound calls
Telephone contact and follow-up tailored to each account.
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Field visits
On-site visits to establish contact and discuss payment where calls are not enough.
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Negotiation and collection
Structured negotiation, collection follow-up and payment scheduling.
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Account and debtor searches
Searches through third-party databases where appropriate to locate and verify a debtor.
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Updates and reports
Timely case progress updates so you always know where a file stands.
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Litigation support
Assistance with escalation and legal action through legal professionals where a file needs it.
06Track record
Turning overdue accounts into recovered cash since 2004.
- 22+years in operation
- 320clients served
- 13,850customer accounts handled
- RM109Moverall collections
- 70%overall success rate
- B2B + B2Cbusiness and consumer recovery
Where recovered accounts are settled
Share of recovered accounts, by stageOverall success rate
All accounts placed70%
Seven in ten accounts placed with us since 2004 have been recovered in full or in part.
Sectors we recover for
- Logistics and freight
- Building materials
- Manufacturing
- Hire-purchase and consumer finance
- Wholesale and distribution
- Professional services
- Education
- Telecommunications
- Property and facilities
07How we charge
A commission on what we recover. Nothing on what we don't.
We do not charge to take on a file. When funds are recovered, we invoice you a commission on the amount recovered, at rates from 5% depending on the age and size of the debt.
- Rates quoted per account and agreed in writing before engagement.
- No retainer, no set-up fee, no charge for accounts that are not recovered.
- Our interest is the same as yours: the file gets paid.
Worked example
One account, at the minimum rate| Debtor pays into your bank account | RM50,000 |
| Our invoice to you At 5%, raised after the funds have cleared | RM2,500 |
| Your net recovery | RM47,500 |
We never hold your money.
Every payment a debtor makes is made in your company's name and goes straight into your own bank account. Once the funds have cleared, we invoice you for the agreed commission. At no point does recovered money pass through RecovifyAsia.
- 1Debtor paysIn your company's name, to your account details.
- 2Your bank accountThe money lands with you, and stays with you.
- 3Our invoiceCommission billed only after the funds have cleared.
You keep full control of the funds. We are paid by you, after you have been paid.
What waiting costs on a RM100,000 ledger
Expected recovery by age at placement, from the rates on page 208Next step
Have overdue accounts? Let us review a few.
Start with a small sample of outstanding accounts. We review them and come back to you with a recovery approach before you commit to anything.
- Share a selection of overdue accounts.
- We review the information available on each one.
- We discuss a suitable recovery approach with you.
- Agree engagement terms in writing and we begin follow-up.
What to send us for each account
- The invoice or statement of account showing the balance outstanding
- The debtor's name, company and last known contact details
- Any signed agreement, purchase order or delivery confirmation
- Payment history and any correspondence about the debt
Recovifyasia Sdn Bhd
The Suites Jaya One, 95-2HJalan Prof Ungku Aziz
46200 Petaling Jaya, Selangor
Malaysia
Scan to message us on WhatsAppOpens a chat with the resolution desk. Office hours, Monday to Friday.